Support Policy Page

Call 0758 228944 to have your order delivered in minutes!!

Customer Support Policy

At Vault Online Market, we are committed to providing fast, reliable, and efficient service to all our customers. We aim to ensure that you receive prompt assistance and seamless order fulfillment.

Support Channels

Phone Support (Primary Contact Method)

For the fastest service, please call our business lines directly. Our team is ready to assist you immediately, ensuring your orders are processed and delivered within minutes.

Messaging Support

For general inquiries, you may reach us through

Email Support: For non-urgent matters, please email us at info@vaultonlinemarket.com. Our team will respond within 24 hours.

Service Hours

Our support team is available during the following hours:

24hrs from Monday to Saturday.

Delivery Commitment

We prioritize efficiency and customer satisfaction. Orders placed via direct phone calls will be processed immediately and delivered in the shortest possible time.

Please do not hesitate to contact us for any further inquiries or assistance. We appreciate your business and look forward to serving you.

VAULT ONLINE MARKET | AN ONLINE SHOPPING PLATFORM WITH GREAT DEALS

Vault Online Market strives to provide you with a great online shopping experience and we know a great experience often includes affordable prices. That is why you should check out Vault Online Market Uganda site/app’s daily online Shocking Sale, where we offer you different products at a discounted price, ensuring you get a bang for your buck. We even offer free shipping, Flat rate shipping, carrier-wise shipping on products! For brand-loyal customers, head over to Vault Online Market Mall for authentic products at superb prices.